Australian Embassy
Türkiye
Georgia and Azerbaijan

Contact Us

Contact us

Before contacting the Embassy or our Consulates, please check if the answer to your question is already available in FAQs.

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Emergency contact details 

If you, or someone you know, needs urgent assistance or you have significant welfare concerns, emergency consular assistance is available 24 hours a day by calling the Consular Emergency Centre (CEC) in Canberra on:  

1300 555 135 (within Australia)
+61 2 6261 3305 (from overseas)


During business hours our consular staff at the embassy can also assist you at [email protected] or by calling us on +90 312 459 9500 

 

Ankara Embassy

MNG Building
Uğur Mumcu Caddesi No: 88
Level 7
Gaziosmanpaşa 06700
Ankara
TÜRKİYE

Telephone: 

  • Visa and Immigration :+61 2 6196 0196 (Please visit the "Visa and Citizenship" page for Visa and citizenship enquires 
     
  • Consular Services         :+90 312 459 9500  (Australian citizens only: consular, passports and notarial services enquries - not visa or citizenship enquiries)

Email contacts:

  • [email protected] (for general enquries - not visa and citizenship enquires)
  • [email protected] (Australian citizens only: consular, passports and notarial services enquries - not visa or citizenship enquiries)
     

Istanbul Consulate-General

Süzer Plaza
Asker Ocağı Cad. No: 15
Elmadağ Şişli 34367
İstanbul
TÜRKİYE

Telephone: +90 212 393 33 00 | Fax: +90 212 243 13 32

Email: [email protected] (Australian citizens only: consular, passports and notarial services enquries - not visa or citizenship enquiries)


Canakkale Consulate

Kolin Hotel
Boğazkent Mah. Atatürk Cad. No:2 17110
Kepez
Çanakkale
TÜRKİYE

Telephone: +90 286 218 1721 | +90 531 886 5187 | Fax: +90 286 218 1724

Email: [email protected] (Australian citizens: consular and notarial services enquries - not visa or citizenship enquiries)


Consular and Passport Enquiries

Non-urgent consular or passport services enquiries can be directed to your nearest Australian mission by phone or email, noting passport services are not available at our Consulate in Canakkale. 

 

Office Hours and Public Holidays

The Australian Embassy and Consulates in Türkiye are open 08:30 – 12:30 and 13:30 to 17:00, Monday to Friday.

Consular services operate between 08:30am – 4:45pm.

 

The Embassy and Consulates close for the following public holidays in 2026 and 2027

Friday  01 January     2027 New Year’s Day
Wednesday 10 March         2027 Ramadan Feast
Thursday 11 March         2027 Ramadan Feast
Friday 12 March         2027 Ramadan Feast
Friday 23 Arpil            2027 National Sovereigny and Children's Day
Monday 17 May             2027 Sacrifice Feast Holiday
Monday 18 May             2027 Sacrifice Feast Holiday
Wednesday 19 May             2027 Sacrifice Feast Holiday
Thursday 15 July             2027 Democracy and National Unity Day
Monday 30 August       2027 Victory Day
Friday 29 October     2027 Republic Day
Monday 27 December 2027 Chrismas Day in Lieu
Tuesday 28 December 2027 Boxing Day in Lieu
Wednesday 29 December 2027 Additional DFAT Holiday 
     
     
Friday  25 December 2026 Christmas Day
Monday  28 December 2026 Boxing Day
Tuesday  29 December 2026 Additional DFAT Public Holiday
Wednesday  30 December 2026 Additional DFAT Public Holiday
Thursday  31 December 2026 Additional DFAT Public Holiday