Australian Embassy
Georgia and Azerbaijan

Applying by post: PC7 Adult Renewal

Applying by post: PC7 Adult Renewal 

The Australian Embassy in Ankara is now accepting passport applications via mail for clients across Turkiye, Georgia and Azerbaijan that meet certain criteria. If you do not meet this criteria, we will have to return your application to you and schedule a face-to-face appointment at the Embassy. This may delay your application.

The option to make an appointment and come into our Embassy or Consulate to renew your passport in person remains. We expect this may be preferable for clients who are in a hurry to get their passports or are worried about issues with the postal system. The benefit of coming in person is that our staff can correct any errors with you on the spot, rather than going back and forward through the post. However, for some clients travelling long distances to get to Ankara or Istanbul, this may be preferrable for you.

Please check the eligibility below carefully - contact us first if you have concerns at [email protected]   


Eligibility for PC7 mail-in applications

For an Adult passport renewal, you must be 18 years and over and you will need a passport that:

  • was issued when you were aged 16 or older

  • was issued on or after 1 January 2006

  • had, when it was issued, at least two years’ validity

  • has your current name, date of birth, place of birth and gender, and

  • has not been reported lost, stolen, or cancelled.

If you can answer yes to all the above, you can follow the instructions below.

If you don’t meet these criteria, you’ll need to lodge your application in person by appointment only:

Book an appointment with Australian Embassy Copenhagen using SetMore for the Australian Embassy, Ankara

Book an appointment with Australian Embassy Copenhagen using SetMore for the Australian Consulate, Istanbul

Urgent Travel

If you have urgent travel, it may be quickest to lodge in person - please contact us for further advice at [email protected]   


Instructions for Adult renewal application (PC7) by mail

1. Get the form online

  • Go to to get the application form and fill it in online.
  • The application must be lodged within six months of completion - an expiration date appears at the top of the form.
  • Answer the questions asked by the system, if you are not eligible for PC7, you must lodge in person.

2. Print, sign and date your application form

  • Print your application on plain white A4 paper.
  • Make sure your form has printed in full and isn't cut off at the top or bottom of the page.
  • US standard letter paper or US legal paper sizes are also acceptable, but only if they’re scaled properly. Refer to more information on printing your application form.
  • Make sure your place of birth is exactly the same as your previous passport.
  • It is very important that your signature is included on your application in strict accordance with the guidelines.
  • Your entire signature must be kept inside the white box provided on the form. 
  • Your signature must be dated within six months of lodgement and must be in black ink
  • Do not alter your signature or the date.
  • Do not use white out on your signature or the date.
  • If you make a mistake, or it was dated more than six months before lodgement reprint the form

3. Get Photos

  • Please include a minimum of two recent identical colour photos, less than six months old with your full name written on the back of one photo.
  • The Embassy recommends sending at least three photos to ensure there is a spare if one is damaged in transit.
  • The default in Turkiye for passport photos is 5x5 – this does not meet the Australian standards: please check the photo guidelines.
  • The Embassy recommends giving these guidelines to a professional photographer.
  • Make sure the photographer uses high quality, glossy paper.
  • Please advise the photographer not to 'photo shop' the image, as the system can detect this and your photos will likely be rejected and you will need to resubmit fresh ones. Photos taken in automatic photo booths will also likely be rejected. 
  • Photos that do not meet the guidelines cannot be accepted and this will delay your application considerably.
  • Do not attach the photos to the form as this may damage them, leave them loose in the envelope.

4. Make Payment

  • Complete the payment authorisation form
  • Due to exchange rate fluctuations with the Turkish lira, fees for mail in applications are taken in AUD only.
  • See here for current fees. 

5. Review the checklist

  • Before posting your application, review your adult renewal checklist here 
  • Make sure section 5 is signed and dated.
  • Do not use staples, paper clips or anything else that may damage your photos.
  • Do not fold your application.
  • Use an A4 sized envelope.

6. Post your application

  • When you’ve completed your application, send your application (preferably with tracking) to:


ATT: Consular and Passports - Applications

Avustralya Büyükelçiliği

Uğur mumcu caddesi

MNG binasi No:88 Kat:7

Gaziosmanpasa Cankaya

ANKARA, Türkiye


Please note the Embassy cannot take responsibility for third party mail/courier providers.

7. How long will it take?

  • Please allow a minimum of 6 weeks to receive a new passport once payment has been taken.
  • Please note that incomplete applications will cause delays.



Frequently asked questions


Do I send my current passport with the renewal application?

How will I know if/when my application has been received at post? 
Unless you are contacted directly about your passport application and have acknowledgement of payment in your bank records is confirmation your application has been received.

What if I need to travel urgently, but already mailed in my renewal application? 
Please contact the mission where you posted your application to discuss options.

Will the mission post my new passport to me?
Your new passport will be posted to the postal address provided on your passport renewal application form (PC7). If your circumstances have since changed, please contact the mission where you mailed your application to discuss alternative options.

What if I cannot access the online portal to complete and print my PC7 renewal application?

Contact us to request a pre-filled PC7 renewal form, and we can email or post it to you.