Corporate Services Administrator – LE3 – DFAT – Ankara

 

Job Ref:                          929

Job Title:                        Corporate Services Administrator – LE3 – DFAT – Ankara

Location:                         Ankara

Salary:                              USD $1,666.51 per month (gross)

Contract type:               Permanent-Ongoing

Contract hours:             Fulltime, 37.5 hours per week

Additional Benefits:   20 days recreation leave, Turkish & Australian Public Holidays, Healthy Lifestyle Allowance, Transport Allowance

Closing date:                    5th June 2025

 

Job Summary

The successful applicant will be engaged as a locally engaged staff member by the Australian Embassy, Ankara.

Please be advised that the Australian Embassy, Ankara does not provide relocation assistance and any costs associated with taking up the position would be the responsibility of the successful candidate.

 

About the Department of Foreign Affairs and Trade

The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high-quality overseas aid program, and helping Australian travellers and Australians overseas.

The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.

 

About the Position

Under direction from the Corporate Services Manager and support from the Corporate Services Officer, the Corporate Services Administrator provides core administrative support to the Embassy across public enquiries, finance, procurement, processing and logistics. The role requires a proactive and collaborative approach to shared workloads.

The key responsibilities of this position include, but are not limited to:

• Respond to public enquiries relating to consular, visas, events, public diplomacy and direct aid.
• Support finance administration tasks such as entering invoices for payment, reviewing financial records and SAP data entry.
• Administer databases, systems and processes for management of information (including personnel files and training information) ensuring all information is accurate and in alignment with our privacy policy.
• Assist with procurement processes, maintain contract records and prepare purchase orders.
• Support the Regional Services Delivery Hub (RSDH) for Europe and Corporate Services Officer with HR-related administration.
• Maintain mail handling systems including the diplomatic mail bag.
• Assist with logistics for official visits, arranging domestic and international travel and accommodation as required.
• Process VAT returns and maintain vehicle documentation.
• Provide basic translation and interpreting services as required.
• Update contact lists and support ad hoc administrative needs, including coordinating general enquiries, managing the group inbox and triaging queries to appropriate team members.
• Provide back-up to the Corporate Services Officer and Consular Services team as required.

Qualifications/Experience

Essential                                                                                                                     

• Demonstrated administrative and client service skills.
• Excellent oral and written communication skills in English and Turkish.
• Attention to detail and strong organisational skills.
• Experience in administrative and customer service functions.
• Flexible, team-oriented attitude with ability to follow procedures accurately.
• A willingness to work outside of standard hours as necessary.

Desirable

• Experience in Microsoft Office suite, SAP and iPayroll (or other relevant HR software).

 

Selection Criteria

In your written statements, you must include relevant high-level examples from your experience that support your claims against the role. The word limit is strictly 250 words per response. The panel will not assess responses which exceed the word limit.

 

A. Experience working in an administration role and ability to work autonomously, demonstrating initiative and adapting to a rapidly changing environment.

B. Ability to exercise good judgement when responding to enquiries and handling difficult clients, ensuring sensitive information is handled with discretion.

C. Strong organisational skills with attention to detail and ability to achieve results whilst working to tight deadlines and managing competing priorities with limited supervision.

D. High level oral and written communication skills and the ability to work productively in a small team.

E. Excellent interpersonal skills and the ability to liaise effectively with a range of internal and external stakeholders.

 

The Human Resources Section based in the Australian High Commission, London is responsible for managing all recruitment processes across the European region. To apply, please use the 'Apply' button below. Please direct any other queries to [email protected].

We are committed to providing an inclusive and diverse workplace where all employees are valued. We appreciate the experiences, skills and perspectives of all individuals. We actively encourage applications from people from diverse backgrounds who share our values.

 

Click HERE to Apply